Terms and Conditions

Last updated: 19/09/2025

Introduction: These Terms and Conditions govern your use of the website www.yoursmilehub.co.uk (“Your Smile Hub”, “we”, “our”, or “us”). By accessing or using Our Website, you agree to comply with these Terms. If you do not agree, you must not use Our Website. Our Website is provided for general informational purposes only and serves as a directory of dental and orthodontic practices in the UK. You must not rely on any information on Our Website as a substitute for professional medical advice, diagnosis, or treatment from a qualified healthcare professional. Use of Our Website is also subject to our Content Policy, which includes important disclaimers, limitations, and rules governing the use of all content.

1. Copyright Notice
Unless otherwise stated, all intellectual property rights in Our Website and the material published on it are owned by us or our licensors. All such rights are expressly reserved. You may view, download for caching purposes only, and print pages from Our Website for your personal, non-commercial use, subject to the restrictions set out in these Terms. You must not reproduce, modify, distribute, or otherwise use any material from Our Website for any purpose other than as expressly permitted by these Terms.

2. Licence to Use Website
2.1 You must not:
(a) republish material from Our Website (including on another website);
(b) sell, rent, or sub-license material from Our Website;
(c) reproduce, duplicate, copy, or otherwise exploit material from Our Website for commercial purposes without our prior written permission;
(d) edit or otherwise modify any material on Our Website; or
(e) redistribute material from Our Website, except where we have expressly made it available for redistribution.

3. Acceptable Use
3.1 You must not use Our Website in any way that:
(a) damages, or may damage, Our Website or impairs its availability, accessibility, or functionality;
(b) is unlawful, fraudulent, or harmful;
(c) involves sending unsolicited communications or spam using Our Website;
(d) introduces viruses, malware, or other harmful software.
3.2 You must not use Our Website for any other purpose that is prohibited by these Terms or could adversely affect the operation of Our Website or the experience of other users.

4. Report Abuse
4.1 If you believe that any material on Our Website is unlawful, infringes your rights, or is otherwise inappropriate, please notify us immediately by contacting us using the contact form available on Our Website.
4.2 We will review all reports and may remove or restrict access to material at our sole discretion.

5. Indemnity
5.1 To the fullest extent permitted by law, you agree to indemnify and hold harmless Your Smile Hub, its officers, employees, and agents from and against any losses, damages, liabilities, costs, or expenses (including reasonable legal fees) arising from:
(a) your breach of these Terms or any of Our Website’s policies;
(b) your use of Our Website in a manner not authorised by these Terms, including any misuse of content or infringement of third-party rights.

6. Breaches of These Terms and Conditions
6.1 If you breach these Terms, we may take any action we consider appropriate, including:
(a) suspending or restricting your access to Our Website;
(b) blocking access from computers using your IP address;
(c) contacting your internet service provider or other relevant authorities.

7. Trademarks
7.1 “Your Smile Hub” is the subject of a pending UK trademark application. All other names, logos, and trademarks displayed on Our Website are the property of their respective owners. Nothing on Our Website grants, or should be interpreted as granting, any licence or right to use any trademark without the prior written permission of the owner.
7.2 References to such trademarks are for informational purposes only and do not imply any endorsement, sponsorship, or affiliation with Your Smile Hub.

8. Variation
8.1 We may revise these Terms from time to time. Any revised Terms will take effect immediately upon being published on Our Website. Your continued use of Our Website after such publication constitutes your acceptance of the revised Terms.

9. Assignment
9.1 We may transfer, assign, sub-contract, or otherwise deal with our rights and obligations under these Terms at our discretion, without notifying you or obtaining your consent.

10. Severability
10.1 If any provision of these Terms or any of Our Website’s policies is found to be unlawful, invalid, or unenforceable, that provision shall, to the extent permitted by law, be deemed severed, and the remainder of the Terms and policies will continue in full force and effect.

11. Third Party Rights
11.1 These Terms are intended solely for the benefit of you and Your Smile Hub. No third party shall have any right to enforce or rely on any provision of these Terms.

12. Entire Agreement
12.1 These Terms, together with any of Our Website’s policies published from time to time, constitute the entire agreement between you and Your Smile Hub regarding your use of Our Website. They supersede all prior agreements, understandings, or communications, whether written or oral.

13. Limits on liability
13.1 Use of Our Website is subject to the limits on liability set out in our Content Policy. By using Our Website, you agree to these limitations in full.

14. Privacy
14.1 Use of Our Website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

15. Contact Details and Complaints Procedure
15.1 If you have any questions, concerns, or complaints regarding these Terms or Our Website, please contact us using the contact form available on Our Website. We aim to acknowledge complaints within 14 working days and endeavour to resolve them within 28 days.